NURTURESYNC
TERMS OF SERVICE
PRICING DISCLOSURE - PLEASE READ BEFORE SIGNING
Your total subscription price, including all mandatory fees, is stated in your executed Purchase Order (Exhibit A).
No additional mandatory charges apply beyond the amount stated in your Purchase Order.
Please review your Purchase Order carefully before signing these Terms.
1. ACCEPTANCE OF TERMS
1.1 Agreement
By accessing, using, or subscribing to NurtureSync (the “Service”), you (“you,” “your,” or “Client”) agree to be bound by these Terms of Service (“Terms”). If you are using the Service on behalf of an organization, you represent and warrant that you have authority to bind that organization to these Terms. These Terms, together with the Purchase Order (“Exhibit A”) executed by both parties, constitute the binding agreement governing your use of the Service. If you do not agree to these Terms, do not use the Service.
1.2 Purchase Order and Pricing Disclosure
PRICING DISCLOSURE - PLEASE READ
Your subscription price, plan specifics, term dates, and any applicable promotional rates are governed exclusively by your executed Purchase Order (Exhibit A). Client agrees to pay NurtureSync in accordance with Exhibit A. In any conflict between these Terms and Exhibit A with respect to pricing or plan specifics, Exhibit A controls.
Promotional pricing: Where a promotional pricing tier applies, it is valid for the number of annual terms stated in the executed Purchase Order. Upon expiration of the promotional period, the subscription renews at the then-current Standard rate unless otherwise agreed in writing prior to renewal.
Price changes at renewal: NurtureSync may adjust subscription pricing at renewal. Any price change will be communicated to Client at least 30 days prior to the renewal date in a written notice substantially in the form of Exhibit B. If Client does not wish to renew at the adjusted price, Client may cancel before the renewal date at no charge. If no action is taken, the subscription renews automatically at the new price.
1.3 Updates to Terms
Material changes to these Terms require 30 days’ written notice by email. Where permitted by applicable law, continued use after the notice period constitutes acceptance. If you disagree with a material change, you may terminate your subscription and receive a pro-rated refund per our Cancellation and Refund Policy.
2. DESCRIPTION OF SERVICE
2.1 What NurtureSync Is
NurtureSync is a multi-tenant, cloud-based SaaS platform that enables organizations to create, organize, manage, and share professional resources, including contact information, documents, links, and curated referral networks. NurtureSync is a resource management and sharing tool — not a healthcare platform, legal services platform, or professional referral endorsement service.
2.2 Data Responsibility
Mutual acknowledgment: Both NurtureSync and Client acknowledge and agree that all data uploaded to Client’s tenant is Client’s data. Client bears full responsibility for the accuracy, legality, and appropriateness of all content uploaded to its tenant. NurtureSync provides the platform infrastructure and processes Client data on Client’s behalf. NurtureSync does not review, validate, or assume responsibility for Client’s data.
2.3 Service Availability
We operate NurtureSync on an as-available basis. While we aim for high availability, we do not guarantee uninterrupted or error-free operation.
2.4 Service Changes
Material changes to the Service will be communicated with 30 days’ advance notice. Non-material changes such as bug fixes and security patches may be made immediately. See Section 14 for full details.
2.5 Onboarding and Implementation Fee
At the commencement of each annual subscription, NurtureSync dedicates time and resources to setting up Client’s account, supporting Client’s team through the implementation of the product, and working with Client’s users so they understand and can effectively use NurtureSync. All annual subscriptions are subject to the Onboarding and Implementation Fee, the current amount of which is stated in Client’s executed Purchase Order.
For clients who maintain their subscription through the full annual term, the Onboarding and Implementation Fee is included at no additional charge. If Client cancels before the end of its first annual term, the Onboarding and Implementation Fee (as stated in the Purchase Order) is deducted from any pro-rated refund otherwise owed. It is not an additional charge — it is a deduction from the refund. If the pro-rated refund amount is less than the Onboarding and Implementation Fee, no refund is issued. Full details of the refund calculation are set out in the Cancellation and Refund Policy, incorporated herein by reference.
The Onboarding and Implementation Fee deduction does not apply if NurtureSync terminates the subscription without cause under Section 13.3.
3. ACCOUNT REGISTRATION & ROLES
3.1 Creating an Account
To use NurtureSync, your organization must register by providing accurate and complete organization information, choosing an authentication method (username/password or Google Sign-In), and designating at least one organization administrator.
3.2 Admin Credentials
Administrators are responsible for keeping login credentials confidential, all activity under admin credentials, adding and removing users, data management within the organization, and ensuring compliance with these Terms.
3.3 Insurance Representation
By accessing or using the Service, Client represents that it maintains, and will continue to maintain throughout the subscription term, the following types of insurance coverage in amounts appropriate for the nature and scale of Client’s business:
• Commercial general liability insurance; and
• Cyber liability insurance covering claims arising from unauthorized access to or disclosure of electronic data.
Client’s failure to maintain required insurance is a material breach of these Terms, entitling NurtureSync to suspend or terminate the Service. NurtureSync does not verify or monitor Client’s compliance with this representation, but may consider such failure in any claim or dispute between the parties. Upon reasonable request, Client will provide NurtureSync with evidence of applicable coverage.
3.4 Organization Roles
Organization Admin:
• Creates and manages the organization account
• Adds and removes users and controls user permissions
• Manages organization settings and requests service changes
• Responsible for data governance within the tenant
Organization Users:
• Use the Service on behalf of the organization
• Create, manage, and share resources per admin settings
• Must comply with these Terms
Individual User (Solopreneur):
• Acts as both administrator and user
• Owns their resources and tenant data
• Can delete their own account
4. ACCEPTABLE USE POLICY
4.1 What You Can Upload
NurtureSync is designed for organizing and sharing publicly available or permitted professional resources. You are responsible for ensuring you have the right to upload and share any information you add to the Service.
• Professional contact information (names, emails, phone numbers, business addresses, professional social media profiles)
• Links to publicly available websites, programs, services, and organizations
• Documents you created yourself or have explicit written permission to share
• Public domain or Creative Commons licensed documents
• Curated lists of public organizations, services, or professional resources
4.2 What You Cannot Upload
You may not upload or share content that:
• You do not have the legal right to share, including confidential or proprietary material belonging to others, or information you obtained without authorization
• Constitutes or contains Protected Health Information (PHI) or any HIPAA-regulated data
• Contains private personal information about individuals without their consent, including financial data, government IDs, or identifying personal details
• Violates any applicable law, infringes third-party rights, or facilitates illegal activity
4.3 Your Responsibility for Uploads
You are solely responsible for the content you upload, its accuracy and legality, and obtaining any required permissions. You accept that content you share may be further distributed by recipients, and that you cannot control downstream use of shared information.
4.4 NurtureSync Non-Liability for Improper Uploads
NurtureSync is a neutral platform and is not liable for copyright infringement, confidentiality violations, privacy breaches, or intellectual property violations arising from content you upload — including information you uploaded without the legal right to do so. Any such claim is between you and the affected party.
To submit a DMCA copyright infringement notice, send written notice to: info@nurturesync.io or by mail to MPCT Solutions, LLC, Attn: Legal, 5096 Chaise Dr., Colorado Springs, CO, USA. NurtureSync will review properly submitted notices and remove infringing content as required under the Digital Millennium Copyright Act.
4.5 Competitive Use Restriction
You may not use the Service for the purpose of monitoring, benchmarking, reverse engineering, or replicating NurtureSync’s features, workflows, user experience design, or competitive positioning, or to assist in the development of a competing product or service. This restriction applies regardless of whether you are a direct competitor of NurtureSync. Use of the Service for any of the foregoing purposes constitutes a material breach of these Terms, misappropriation of NurtureSync’s proprietary information, and grounds for immediate termination of your subscription. In the event of such breach, NurtureSync’s termination shall be treated as a for-cause termination under Section 13.2 and no refund shall be issued.
5. HEALTHCARE DATA & DISCLAIMERS
5.1 Platform Context
NurtureSync is a professional resource management and sharing platform. It is designed for organizing non-clinical, publicly available professional contact and resource information. It operates on shared cloud infrastructure and is not designed, built, audited, or certified for the storage, transmission, or processing of clinical, medical, or patient-identifiable information of any kind.
5.2 NurtureSync Is Not HIPAA-Compliant
NurtureSync does not support Protected Health Information (PHI), does not comply with the HIPAA Security Rule, does not maintain Business Associate Agreements (BAAs), and does not meet HIPAA requirements of any kind. Do not upload any healthcare data to NurtureSync.
5.3 Your Responsibility and NurtureSync’s Non-Liability
If you upload Protected Health Information, you are in material breach of these Terms. NurtureSync may immediately suspend or terminate your account and delete the data without notice. You remain fully liable for all HIPAA violations, regulatory penalties, patient privacy claims, and related costs. You agree to indemnify NurtureSync for all claims arising from your healthcare data uploads.
IF YOU UPLOAD PROTECTED HEALTH INFORMATION, NURTURESYNC IS NOT LIABLE FOR ANY RESULTING HIPAA VIOLATIONS, REGULATORY PENALTIES, PATIENT PRIVACY CLAIMS, OR ANY ASSOCIATED HARM.
5.4 Future HIPAA Compliance
NurtureSync may offer HIPAA-compliant services in a future version. If and when available, a separate Business Associate Agreement (BAA) will be required at additional cost. We will notify existing customers when available.
6. PLATFORM NEUTRALITY & DISCLAIMERS
NurtureSync does not provide legal, medical, or professional advice of any kind, does not endorse or verify any content uploaded by users, and is not responsible for how recipients use shared resources. You are solely responsible for determining the accuracy and appropriateness of what you upload and share, and for ensuring compliance with professional standards in your industry.
7. SECURE RESOURCE SHARING
You can generate shareable links to resources with optional expiration dates. Links are encrypted in transit via HTTPS. You are responsible for choosing what to share and with whom. You accept that recipients may forward links, take copies, and use shared information in ways outside your control. You cannot revoke a link before its expiration date.
8. SERVICE WARRANTIES
8.1 NurtureSync Service Warranties
During an active subscription term, NurtureSync warrants that: (a) the Service will perform materially in accordance with its then-current published documentation; (b) NurtureSync will not materially decrease the overall security measures applied to the Service without 30 days’ advance written notice; and (c) NurtureSync will not materially decrease overall core functionality without 30 days’ advance written notice and, if Client elects to terminate as a result, a pro-rated refund per the Cancellation and Refund Policy.
8.2 Exclusive Remedy
Client’s exclusive remedy for breach of a warranty in Section 8.1 is to notify NurtureSync in writing and either: (a) allow NurtureSync a reasonable cure period not to exceed 30 days; or (b) terminate the subscription and receive a pro-rated refund per the Cancellation and Refund Policy. This remedy does not limit Client’s rights under Section 13.1.
8.3 Warranty Exclusions
These warranties do not apply to: (a) issues caused by Client misuse or failure to follow documentation; (b) issues caused by third-party services outside NurtureSync’s reasonable control; (c) beta or preview features; or (d) scheduled or communicated maintenance.
9. USER-GENERATED CONTENT & OWNERSHIP
9.1 Your Content Ownership
You retain ownership of all content you upload to NurtureSync. NurtureSync claims no ownership of your resources, documents, lists, or data.
9.2 License to NurtureSync
By uploading content, you grant NurtureSync a limited license to store, display, enable sharing features, make technical backup copies, and process your content as necessary to provide the Service. This license does not include selling, renting, or using your content for marketing or profiling.
9.3 Sharing Your Content
When you share content via NurtureSync, you grant recipients a limited license to view, use, and copy the content for their own professional purposes. You are responsible for granting these rights by choosing to share.
10. INTELLECTUAL PROPERTY RIGHTS
10.1 NurtureSync IP
NurtureSync and MPCT Solutions, LLC own or license all intellectual property in the platform, software, features, user interface, documentation, trademarks, logos, and algorithms. This includes, without limitation, user guides, help documentation, training materials, instructional videos, and screen recordings made available to subscribers in connection with the Service. You receive a limited, non-exclusive license to use NurtureSync solely for your organization’s intended purposes.
10.2 Your Content IP
You retain all intellectual property rights to content you upload. You are responsible for ensuring content does not infringe third-party intellectual property rights.
10.3 IP Violations and Indemnification
If you upload content that infringes a third party’s intellectual property rights, your indemnification obligations under Section 12.1 apply in full. If NurtureSync itself infringes third-party intellectual property through the Service (not as a result of user-uploaded content), NurtureSync is responsible and will remedy the infringement, subject to Section 11.
11. LIMITATION OF LIABILITY
11.1 Disclaimer of Warranties
NURTURESYNC IS PROVIDED “AS-IS” AND “AS-AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OF THIRD-PARTY RIGHTS, ACCURACY OR COMPLETENESS OF ANY CONTENT, OR UNINTERRUPTED OR ERROR-FREE OPERATION.
11.2 Mutual Liability Cap
EXCEPT AS SET FORTH IN SECTION 11.4, EACH PARTY’S TOTAL AGGREGATE LIABILITY TO THE OTHER ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE TOTAL FEES PAID BY CLIENT TO NURTURESYNC IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE CLAIM. THE PARTIES AGREE THAT THIS MUTUAL CAP REFLECTS A REASONABLE ALLOCATION OF RISK AND IS A MATERIAL INDUCEMENT TO ENTERING INTO THIS AGREEMENT.
11.3 Mutual Exclusion of Indirect Damages
NEITHER PARTY SHALL BE LIABLE TO THE OTHER FOR ANY INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE, INCLUDING LOST PROFITS, LOST REVENUE, LOSS OF DATA, OR LOSS OF BUSINESS OPPORTUNITY, EVEN IF THAT PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS EXCLUSION APPLIES TO ALL CLAIMS BY EITHER PARTY AGAINST THE OTHER, WHETHER IN CONTRACT, TORT, WARRANTY, OR ANY OTHER THEORY OF LIABILITY.
11.4 Exceptions
The limitations in Sections 11.2 and 11.3 do not apply to: (a) claims arising from gross negligence or willful misconduct; (b) claims for fraud or intentional misrepresentation; (c) Client’s indemnification obligations under Section 12.1; (d) intellectual property infringement claims; or (e) where applicable law prohibits such limitations.
12. INDEMNIFICATION
12.1 Client Indemnification of NurtureSync
Client agrees to indemnify, defend, and hold harmless NurtureSync, MPCT Solutions, LLC, their affiliates, officers, directors, employees, and agents (collectively, “NurtureSync Parties”) from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising from:
• Client’s violation of these Terms or any applicable law
• Content or information Client uploads, including any content Client did not have the legal right to upload or share
• Any claim that Client’s uploaded content infringes third-party intellectual property rights
• Client’s sharing of content, including privacy violations arising from shared information
• Client’s upload of healthcare data or other prohibited content
• Any act or omission of Client or its users in connection with the Service, including any third-party claim arising from Client’s negligence, willful misconduct, or unlawful conduct, to the extent such claim would not have arisen but for Client’s actions or omissions
• Any dispute between Client and another user of the Service
12.2 NurtureSync Indemnification of Client
NurtureSync will indemnify, defend, and hold harmless Client from direct damages arising solely and directly from NurtureSync’s gross negligence or willful misconduct in operating the Service. NurtureSync’s total obligation under this Section 12.2 shall not exceed the mutual liability cap in Section 11.2. This indemnification does not extend to any claims arising from Client’s use of the Service, Client-uploaded content, third-party actions, or any circumstances in which Client bears responsibility.
12.3 Indemnification Procedure
The indemnified party must promptly notify the indemnifying party of any claim and cooperate reasonably in its defense. The indemnifying party controls the defense and settlement. The indemnified party may participate at its own expense with counsel of its choosing.
13. TERMINATION OF SERVICE
13.1 Termination by Client
Client may cancel at any time via the Stripe billing portal or by contacting support@nurturesync.io. Access ends immediately upon cancellation. Refunds are calculated per the Purchase Order and Cancellation and Refund Policy at https://www.nurturesync.io/cancellation-and-refund-policy
13.2 Termination by NurtureSync — For Cause (Immediate)
NurtureSync may suspend or terminate immediately without advance notice if: Client fails to pay any amount due; Client uploads prohibited content including Protected Health Information or illegal content; Client materially violates these Terms; Client’s use poses a security threat to the platform; or NurtureSync is required to do so by law or court order.
13.3 Termination by NurtureSync — Without Cause (30 Days’ Notice)
NurtureSync may terminate without cause by providing 30 days’ written notice. In the event of without-cause termination by NurtureSync, Client receives a pro-rated refund for unused subscription time without deduction of the Onboarding and Implementation Fee.
13.4 Effects of Termination
Upon termination: Client’s access ends immediately. For a period of thirty (30) days following the effective date of termination (the “Export Period”), Client may, upon written request to support@nurturesync.io, request a one-time export of Client’s data in a commercially reasonable format. NurtureSync will use commercially reasonable efforts to deliver the export within fifteen (15) business days of a properly submitted request. The Export Period is not available where termination is for cause under Section 13.2 due to Client’s upload of prohibited content. Following the Export Period: data is deleted per the Cancellation and Refund Policy; shared links stop working; all licenses granted to Client terminate. Indemnification obligations survive termination.
14. CHANGES TO SERVICE
14.1 Feature and Functionality Changes
NurtureSync may modify, enhance, or remove features of the Service. Material changes receive at least 30 days’ advance written notice by email. Non-material changes such as bug fixes, security patches, and minor UI updates may be made immediately without notice.
14.2 Service Suspension
NurtureSync may suspend Client’s access immediately and without advance notice only in the for-cause circumstances in Section 13.2. Suspension for any other reason requires 30 days’ advance written notice.
14.3 Service Discontinuation
If NurtureSync discontinues the Service entirely, we will provide at least 30 days’ written notice to all active subscribers. Clients receive a pro-rated refund for unused subscription time without deduction of the Onboarding and Implementation Fee.
14.4 Security Incident Notification
If NurtureSync becomes aware of unauthorized access to or disclosure of Client data, NurtureSync will notify the affected Client’s primary administrator without undue delay and, where reasonably practicable, within 72 hours. Notification will include the nature of the incident, the data affected, and the steps being taken. NurtureSync’s notification does not constitute an admission of fault or liability. Client is responsible for determining its own notification obligations under applicable law.
Note: If you receive a notice of a material service change and disagree with the change, you may cancel your subscription within the 30-day notice period and receive a pro-rated refund per the Cancellation and Refund Policy.
15. DISPUTE RESOLUTION
15.1 Governing Law
These Terms are governed by the laws of the State of Colorado, USA, without regard to conflict of law provisions.
15.2 Jurisdiction
Both parties consent to the exclusive jurisdiction of the courts in Colorado Springs, Colorado, USA, and waive any objection to venue or inconvenient forum.
15.3 Informal Resolution
Before litigation, the parties agree to attempt informal resolution. Contact info@nurturesync.io with a description of the dispute. The parties will attempt to resolve the dispute within 30 days. This requirement does not apply where a party seeks emergency injunctive relief.
15.4 Small Claims Court
Either party may pursue eligible claims in small claims court without first satisfying the informal resolution requirement.
16. MISCELLANEOUS
16.1 Entire Agreement
These Terms, together with the executed Purchase Order (Exhibit A), the Cancellation and Refund Policy, the Privacy Policy, and the Data Processing Agreement (Exhibit C), constitute the entire agreement between Client and NurtureSync regarding use of the Service. The following exhibits are attached to and incorporated into these Terms: Exhibit A — NurtureSync Purchase Order (standard form); Exhibit B — Subscription Pricing Change Notice (standard form); Exhibit C — NurtureSync Data Processing Agreement, available at https://www.nurturesync.io/data-processing-agreement. The Data Processing Agreement may be updated from time to time independently of these Terms. Executed Order Forms and pricing notices may vary from the standard forms but must be consistent with these Terms.
16.2 Severability
If any provision of these Terms is held by a court of competent jurisdiction to be invalid or unenforceable, the parties intend that such provision be modified to the minimum extent necessary to render it enforceable while preserving to the greatest extent possible the parties’ original intent. If such modification is not possible, that provision is severed and remaining provisions remain in full force and effect.
16.3 Waiver
Failure to enforce any right is not a waiver of that right.
16.4 Assignment
Client may not assign these Terms without NurtureSync’s prior written consent. NurtureSync may assign these Terms to a successor organization with 30 days’ written notice to Client.
16.5 Notices
NurtureSync may notify Client via email to the address on file. Notices to NurtureSync must be sent to info@nurturesync.io or by mail to MPCT Solutions, LLC, Attn: Legal, 5096 Chaise Dr., Colorado Springs, CO, USA. Client must maintain updated contact information.
16.6 Force Majeure
Neither party is liable for delays or failures in performance resulting from causes beyond their reasonable control.
16.7 Survival
The following provisions survive termination: Section 4.4 (Non-Liability for Uploads), Section 5.3 (Healthcare Non-Liability), Section 9.1 (Content Ownership), Section 11 (Limitation of Liability), Section 12 (Indemnification), Section 10 (Intellectual Property Rights), and Section 15 (Dispute Resolution).
16.8 Jury Trial and Class Action Waiver
EACH PARTY KNOWINGLY AND VOLUNTARILY WAIVES ANY RIGHT TO TRIAL BY JURY IN ANY ACTION ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE. EACH PARTY AGREES THAT ANY DISPUTE WILL BE BROUGHT IN THAT PARTY’S INDIVIDUAL CAPACITY ONLY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING.
17. CONTACT US
Email: info@nurturesync.io
Mailing address: MPCT Solutions, LLC, Attn: Legal, 5096 Chaise Dr., Colorado Springs, CO, USA
Website: https://www.nurturesync.io
Document Control
Version: 2.8 Last Updated: June 23, 2026 · Effective Date: June 23, 2026 · Status: Updated