NURTURESYNC TERMS OF SERVICE

Effective Date: March 3, 2026 Last Updated: March 3, 2026

1. ACCEPTANCE OF TERMS

1.1 Agreement

By accessing, using, or subscribing to NurtureSync (the "Service"), you ("you," "your") agree to be bound by these Terms of Service ("Terms"). If you are using the Service on behalf of an organization, you represent and warrant that you have authority to bind that organization to these Terms.

If you do not agree to these Terms, do not use the Service.

1.2 Updates to Terms

We may update these Terms anytime. Material changes require 30 days' notice via email. Continued use after notice means you accept the updated Terms. If you disagree, you may terminate your subscription.

See the Privacy Policy for additional data handling terms.


2. DESCRIPTION OF SERVICE

2.1 What NurtureSync Is

NurtureSync is a multi-tenant, cloud-based SaaS platform that enables organizations to create, organize, manage, and share professional resources (contact information, documents, links, etc.).

2.2 Multi-Tenant Architecture

  • Separate Tenants: Each organization gets an isolated workspace

  • Data Isolation: Your organization's data is completely separate from all other organizations' data

  • Organization-Owned: Your organization owns all data in your tenant

  • No Cross-Tenant Access: No organization can access another organization's data

2.3 Service Availability

We operate NurtureSync on an "as-available" basis. While we aim for high availability, we do not guarantee 99.9% uptime or that the Service will be error-free or uninterrupted.

2.4 Service Changes

We may modify, suspend, or discontinue features or functionality at any time. We will provide notice when possible, though some changes may be immediate.


3. ACCOUNT REGISTRATION & ROLES

3.1 Creating an Account

To use NurtureSync, your organization must register:

  • Provide accurate, complete organization information

  • Choose authentication method (username/password or Google Sign-In)

  • Designate at least one organization admin

3.2 Admin Credentials

Admins are responsible for:

  • Keeping login credentials confidential

  • All activity under admin credentials

  • Adding/removing users

  • Data management within the organization

  • Ensuring compliance with these Terms

3.3 Organization Roles

Organization Admin:

  • Creates and manages the organization account

  • Adds/removes users

  • Controls user permissions

  • Manages organization settings

  • Requests service changes

  • Responsible for data governance

Organization Users:

  • Use the Service on behalf of the organization

  • Create and manage resources

  • Share resources per admin settings

  • Do not have account deletion authority

  • Must comply with these Terms

Individual User (Solopreneur):

  • If an individual purchases a subscription, they are both admin and user

  • Own their resources and tenant data

  • Can delete their own account


4. ACCEPTABLE USE POLICY

4.1 What You Can Upload

NurtureSync is designed for organizing and sharing publicly available or permitted resources only. You are responsible for ensuring you have the right to upload and share any information.

Permitted Uploads:

Professional Contact Information:

  • Names, emails, phone numbers of professionals/organizations

  • Professional/office business addresses

  • Professional social media profiles and websites

  • Company websites and contact pages

Public Resources:

  • Links to websites and publicly available online resources

  • Information about public programs, services, and organizations

  • Publicly posted business contact directories

  • Published company contact information

Permitted Documents:

  • Documents you created yourself

  • Documents you have explicit written permission to share

  • Public domain documents

  • Documents licensed for sharing (Creative Commons, etc.)

  • Information your organization has approved for sharing

  • Public educational and reference materials

Resource Lists:

  • Curated lists of public organizations, services, or resources

  • Compiled publicly available information

  • Professional contact directories you have permission to use

  • Professional referral networks


4.2 What You CANNOT Upload

Confidential or Proprietary Information:

  • Trade secrets or proprietary business information

  • Confidential internal documents or strategies

  • Pricing information or financial data not publicly available

  • Information marked "confidential" or "do not share"

  • Strategic plans or business development strategies

  • Information you don't have permission to share

Protected Health Information (PHI):

  • Patient medical records or clinical notes

  • Medical diagnoses, treatment plans, or prescriptions

  • Mental health, psychiatric, or behavioral health information

  • Substance use or addiction treatment records

  • Lab results, imaging reports, or medical test results

  • Any HIPAA-protected information

  • Information about health status or healthcare provision

Private Information About Individuals:

  • Personal names linked with private residential addresses

  • Personal phone numbers or private contact information

  • Social Security numbers or government ID numbers

  • Financial information or banking details

  • Passwords or authentication credentials

  • Personal photos without explicit permission

  • Information about private individuals (not public professionals/figures)

  • Client or patient information with identifying details

Intellectual Property You Don't Own:

  • Copyrighted documents you don't own the rights to

  • Licensed materials you cannot redistribute

  • Books, articles, creative works without copyright ownership

  • Materials marked with copyright restrictions

  • Content from others without written permission

Someone Else's Private or Confidential Data:

  • Client information with identifying personal details

  • Patient lists or health information

  • Personal employee information

  • Student records with identifying information

  • Confidential information about other organizations

  • Secrets shared with you in confidence

  • Anything obtained illegally or unethically

Illegal Content:

  • Content that violates laws

  • Materials used to facilitate illegal activity

  • Harassment, defamatory, or threatening content

  • Spam or phishing content

  • Malware or harmful code

  • Child exploitation material


4.3 Your Responsibility for Uploads

You are responsible for:

  • Ensuring you have the right to upload and share any information

  • Obtaining permissions if required

  • Verifying information is accurate and appropriate

  • Understanding that uploaded information will be shared (based on your settings)

  • Complying with all laws regarding what you share

  • Respecting others' privacy and intellectual property rights

4.4 NurtureSync Non-Liability for Improper Uploads

If you upload content you don't have permission to share:

  • NurtureSync is NOT liable for copyright infringement claims

  • NurtureSync is NOT liable for confidentiality agreement violations

  • NurtureSync is NOT liable for privacy breaches you cause

  • NurtureSync is NOT liable for intellectual property violation claims

  • You assume full responsibility for the content you upload

If you upload someone else's private information:

  • That person's claim is against you, not NurtureSync

  • You are responsible for their privacy violation

  • NurtureSync is not party to your relationship with that person

  • NurtureSync is not liable

If you upload copyrighted materials you don't own:

  • The copyright holder's claim is against you, not NurtureSync

  • You are responsible for the copyright infringement

  • NurtureSync is not liable

  • We will remove infringing content upon notice (DMCA)


5. HEALTHCARE DATA & DISCLAIMERS

5.1 NurtureSync is NOT HIPAA-Compliant

NurtureSync does NOT:

  • Support Protected Health Information (PHI)

  • Comply with HIPAA Security Rule

  • Maintain HIPAA Business Associate Agreements

  • Provide HIPAA audit controls

  • Meet HIPAA requirements of any kind

5.2 Your Responsibility If You Upload Healthcare Data

If you upload Protected Health Information, you:

  • Are in material breach of these Terms

  • We may immediately suspend or terminate your account

  • We may delete the healthcare data without notice

  • Remain fully liable for HIPAA violations

  • Remain fully liable for healthcare privacy law violations

  • Remain fully liable for all regulatory fines and penalties

  • Remain fully liable for patient privacy lawsuits

  • Indemnify NurtureSync for all claims related to your healthcare data uploads

5.3 NurtureSync Non-Liability for Healthcare Data

If you upload Protected Health Information, NurtureSync is NOT liable for:

  • Any HIPAA violations or penalties

  • Any state or federal healthcare privacy law violations

  • Any regulatory fines, penalties, or corrective action orders

  • Any patient privacy lawsuits or claims

  • Any breach of your healthcare data

  • Any loss, theft, or unauthorized access to your healthcare information

  • Any reputational harm or business loss

  • Any notification obligations or costs

  • Any harm to patients whose health information you uploaded

5.4 Future HIPAA Compliance

NurtureSync may offer HIPAA-compliant service in future versions. If/when available:

  • Separate Business Associate Agreement (BAA) will be required

  • It will be a separate account type with additional controls

  • Additional costs will apply

  • We will notify customers when available

Until then: Do NOT upload any healthcare data to NurtureSync.


6. PLATFORM NEUTRALITY & DISCLAIMERS

6.1 NurtureSync is a Neutral Platform

NurtureSync is a resource management and sharing platform. We do not provide, and should not be construed as providing:

  • Legal advice or legal services

  • Medical advice, diagnoses, or healthcare recommendations

  • Referral recommendations or endorsements

  • Professional advice of any kind

  • Expert verification of any resources

  • Endorsement or warranty of any uploaded content

6.2 Your Responsibility as a User

You are solely responsible for:

  • Determining the accuracy and appropriateness of resources you upload

  • Deciding what to share and with whom

  • Evaluating recommendations before sharing or relying on them

  • Ensuring compliance with professional standards in your industry

  • Verifying that shared resources meet legal and regulatory requirements

  • Conducting due diligence on any resources before sharing

6.3 What NurtureSync Does NOT Do

  • Endorse, recommend, or verify any resources you upload

  • Evaluate the quality, safety, or appropriateness of shared information

  • Provide professional guidance on what should/shouldn't be shared

  • Monitor resource accuracy or currency

  • Take responsibility for how recipients use shared resources

  • Verify professional credentials of any referrals

  • Guarantee the appropriateness of resources for any specific purpose

  • Perform due diligence on shared information

6.4 Examples

  • If you share legal resources: NurtureSync does not verify they're current or accurate

  • If you share medical referrals: NurtureSync does not verify credentials or endorsements

  • If you share program information: NurtureSync does not guarantee accuracy

  • If someone uses a shared resource inappropriately: NurtureSync is not liable

  • If a referral leads to poor service: NurtureSync is not responsible

  • If information is outdated: NurtureSync is not liable


7. SECURE RESOURCE SHARING

7.1 How Sharing Works

You can generate shareable links to resources:

  • Select resources

  • Generate shareable link

  • Set expiration if desired

  • Share the link

7.2 Link Security & Control

Links have:

  • Cryptographically secure tokens (cannot be guessed)

  • HTTPS encryption in transit

  • Automatic expiration if desired

  • No password protection (by design)

Important: Once created, links remain active until expiration. You CANNOT revoke links early. Choose your expiration date carefully.

7.3 Recipient Access

Recipients of links can:

  • View resources without login

  • Copy text and data

  • Download files

  • Take screenshots

  • Forward the link to others

7.4 Sharing Responsibility

You decide:

  • What to share

  • Who to share with (initially)

  • How long it stays available (expiration)

  • Whether content is appropriate for broad sharing

You accept:

  • Recipients may forward the link to others

  • Recipients may take screenshots or copies

  • Information may reach a broader audience

  • You cannot control how recipients use the information


8. USER-GENERATED CONTENT & OWNERSHIP

8.1 Your Content Ownership

You retain ownership of all content you upload to NurtureSync. We claim no ownership of your resources, documents, lists, or data.

8.2 License to NurtureSync

By uploading content to NurtureSync, you grant us a limited license to:

  • Store your content

  • Display your content within your organization

  • Enable sharing features (links, exports, etc.)

  • Make technical copies for backup and redundancy

  • Process your content as necessary to provide the Service

This license does NOT include:

  • Selling or renting your content

  • Using your content for marketing

  • Combining your content with others' content unless explicitly authorized by you

  • Analyzing your content for profiling

  • Training AI models with your content

8.3 Sharing Your Content

When you share content via NurtureSync, you grant recipients a limited license to:

  • View the content

  • Use the content for their own professional purposes

  • Make copies for their own use

  • Share the content further (at their discretion)

You are responsible for granting these rights by choosing to share.


9. INTELLECTUAL PROPERTY RIGHTS

9.1 NurtureSync IP

NurtureSync owns or licenses all intellectual property in:

  • The platform, software, and features

  • User interface and design

  • Documentation and materials

  • Trademarks and logos

  • Processes and algorithms

You receive a limited, non-exclusive license to use NurtureSync solely for your organization's intended purposes, subject to these Terms.

9.2 Your Content IP

You retain all intellectual property rights to content you upload. You are responsible for:

  • Ensuring you own or have permission to share any content

  • Ensuring content doesn't infringe third-party IP rights

  • Responding to IP infringement claims related to your content

9.3 Third-Party IP

If NurtureSync infringes third-party IP (not user content):

  • NurtureSync is responsible

  • We will remedy the infringement

  • This is subject to liability limitations (Section 10)


10. LIMITATION OF LIABILITY

10.1 Disclaimer of Warranties

NurtureSync is provided "AS-IS" and "AS-AVAILABLE" without warranties of any kind, including:

  • Merchantability or fitness for a particular purpose

  • Non-infringement of third-party rights

  • Accuracy or completeness of any content

  • Uninterrupted or error-free operation

  • Freedom from viruses, malware, or harmful code

10.2 Liability Cap

EXCEPT AS REQUIRED BY LAW, NurtureSync's total liability to you is LIMITED TO THE LESSER OF:

  • The amount you paid NurtureSync in the 12 months before the claim, OR

  • $1,000 USD

This limitation applies to ALL claims, including contract, tort, warranty, and any other claims.

10.3 Excluded Damages

NurtureSync is NOT LIABLE for:

  • Indirect damages (lost profits, lost revenue, lost data)

  • Consequential damages

  • Incidental damages

  • Special damages

  • Punitive damages

  • Any damages for loss of use, data, or business

Even if NurtureSync is advised of the possibility of such damages.

10.4 Exceptions

This limitation does NOT apply to:

  • Claims for gross negligence or willful misconduct

  • Claims for fraud or intentional misrepresentation

  • Indemnification obligations (Section 11)

  • IP infringement claims

  • Where law prohibits such limitations


11. INDEMNIFICATION

11.1 You Indemnify NurtureSync

You agree to indemnify, defend, and hold harmless NurtureSync, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from:

  • Your violation of these Terms

  • Your violation of any law or third-party right

  • Your use of NurtureSync

  • Your content or information you upload

  • Your sharing of content

  • Any dispute with another user

This includes claims that:

  • Content you uploaded infringes third-party IP

  • Information you shared violates someone's privacy

  • You shared healthcare data inappropriately

  • You shared confidential information without permission

  • You violated a third party's rights


12. TERMINATION OF SERVICE

12.1 Termination by You

You can terminate your NurtureSync subscription anytime:

  • Contact support@nurturesync.com to cancel

  • Subscription ends at end of current billing period

  • Access ends upon cancellation

  • Request data deletion per Privacy Policy

12.2 Termination by NurtureSync

We may suspend or terminate your account if:

  • You violate these Terms

  • You upload prohibited content (healthcare data, illegal content, etc.)

  • You violate laws or infringe third-party rights

  • Your account is inactive for 12+ months (trial/free accounts only)

  • Required by law

We will provide notice when possible, but some violations may result in immediate termination.

12.3 Effects of Termination

Upon termination:

  • Your access to NurtureSync ends immediately

  • Your data is deleted per Privacy Policy (see data retention schedule)

  • Shared links stop working

  • All licenses granted to you terminate

  • Your indemnification obligations survive termination


13. CHANGES TO SERVICE

We may modify, suspend, or discontinue NurtureSync (or any feature/functionality) at any time. We will provide notice when possible, though some changes may be immediate.

14. DISPUTE RESOLUTION

14.1 Governing Law

These Terms are governed by the laws of Colorado, USA, without regard to its conflict of law provisions.

14.2 Jurisdiction

Both parties consent to jurisdiction of courts in Denver, Colorado, USA and waive any objection to venue or inconvenient forum.

14.3 Informal Resolution

Before litigation, we encourage parties to resolve disputes informally:

  • Contact support@nurturesync.com

  • Describe the dispute clearly

  • We will attempt to resolve within 30 days

14.4 Small Claims Court

Either party may pursue small claims in small claims court where jurisdiction exists.


15. MISCELLANEOUS

15.1 Entire Agreement

These Terms, together with the Privacy Policy and any separate Data Processing Agreement, constitute the entire agreement between you and NurtureSync regarding use of the Service.

15.2 Severability

If any provision of these Terms is found invalid or unenforceable, that provision is severed, and remaining provisions remain in effect to the maximum extent permitted by law.

15.3 Waiver

Failure to enforce any right under these Terms does not constitute a waiver of that right.

15.4 Assignment

You may not assign these Terms. NurtureSync may assign these Terms to successor organizations.

15.5 Notices

We may notify you via email or posting on the website. You should maintain updated contact information.

15.6 Survival

Provisions that should survive termination (Indemnification, Liability Limitation, IP Rights) survive termination or expiration of these Terms.


16. CONTACT US

Questions about these Terms?

Email: support@nurturesync.com

Mailing Address: MPCT Solutions, LLC, Attn: Legal, [Your Street Address], Denver, CO 80202, USA

Website: https://nurturesync.com